Contact
Reach a person, not a queue.
One inbox, checked by the people who pack the boxes. Most emails are answered the same business day.
Write to us
Hours
Monday to Friday, 9–5 Eastern
Response time
One business day or better
Order help
Your order number is enough — we’ll find the rest.
Warranty claims
Order number plus a photo of the unit starts a claim.
Wholesale
Dental and hospitality enquiries: wholesale@hygen.com